Employee & Family
Assistance Program
Consulting Inc
(also known as Brown Crawshaw)
1.800.668.2055
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BCI Consulting Inc. provides EFAP short-term solution focused counselling services (Client-oriented, directive, cognitive behavioural) for relationship, psychological/emotional, crisis, work-related, abuse & dependency:
Program Review & Development
BCI provides organizations with expertise in the area of policy development and program review. Examples include: the development of policies related to substance abuse for the City of Burnaby, Critical Incident Response protocols for the Corporation of Delta, and refocusing the delivery of counselling services in a post-secondary institution. The policy development not only involved a consultative process with the unions and management of the organizations, it also included the training of both senior and front line managers, as well as union stewards.
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Calls/emails are returned within 24 hours.
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Counsellors contact clients directly to arrange appointments.
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Appointments are available within 2-3 days.
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Conveniently located counsellor offices.
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Counsellors are minimum Masters-level, with at least 5 years experience.
BCI tailors its programs to meet the varying needs of different companies. We offer not only per-capita (one cost per employee), but also fee-for-service (only hours used are charged) & flat fee programs (yearly budget). Please contact us for more information.
Mediation & Conflict Resolution
Conducted by trained professionals, these interventions, involving either a number of individuals or entire workplace unit, assist in the resolution of difficulties between coworkers or workers and supervisors.
Critical Incident Response
BCI has a province-wide network of trained professionals providing critical incident response services and grief debriefings. Services are available on a group and individual basis.
- Immediate telephone support
- On-site support when possible
- Training for Peer CIR Teams
- Pre-Incident Training
- CIR Awareness Sessions
- CIR Policy Development
Workshops
Experienced trainers can design and deliver workshops and seminars throughout the province. Content and format are customized to the requirements of each group.
